Refund policy

All items are final.
If your order arrives damaged or incorrect, contact us within 7 days of delivery.

Items must be unused, unwashed, and in original condition.
Original shipping charges are non-refundable.

We do not accept returns or exchanges for change of mind, incorrect sizing ordered, address errors entered at checkout, or carrier delays.

We are not responsible for lost, stolen, or unclaimed packages once marked as delivered.

If your return is approved, we’ll send a return label and instructions. Do not return items without contacting us first.

Refunds are processed to the original payment method within 10 business days after we confirm the item has been received and inspected.

For questions, please contact: hello@z3r0state.com