Frequently Asked

When will my order ship? +
Orders are typically processed and shipped within 5–10 business days. Once shipped, you’ll receive a tracking link via email.
Can I change or cancel my order? +
Orders are sent for processing shortly after they’re placed. If you need to make a change, please email us ASAP and we’ll try to help.
Do you accept returns? +
We accept returns only for incorrect items or defects. Please refer to our Returns Policy for details.
I received the wrong item - what should I do? +
Email us with your order number and a photo. We'll sort it quickly.
Can I contact you through social media? +
For order-related support, use the contact form or email to ensure a timely response.
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